FAQ

Custom Engagement Rings

  • Our custom pieces are all made to order in house and the turnaround time is currently estimated to be around 10-12 weeks. We will always work with your deadline if you’re looking for your piece sooner, please let us know and we will do our best to accommodate your timeline.

  • Consultations are done on an appointment only basis. To book an appointment, please visit our Book a Consultation page.

  • We are not accepting any re-designs or heirloom projects with outside stones/materials. If you have any questions, please feel free to reach out to our team.

  • Our custom engagement rings typically start at around $5,000 and can range upwards of $30,000. Pricing for our custom pieces can vary quite a bit depending on what kind of stone and design you’re looking for. Quotes and pricing are only provided through consultations.

    • For our custom engagement rings, we exclusively work with white, yellow, and rose gold in either 14K or 18K, and we also specialize in platinum. We source both lab grown and natural mined diamonds, as well as precious gemstones such as sapphires, rubies, and emeralds. 

    • We do not work with moissanite, lab gemstones or any semi precious gemstones such as morganite or opals. 

    • We only work with our own materials and stones and do not set stones from outside our shop.

  • We are happy to accommodate any of our out-of-town clients through virtual or over-the-phone consultations. If you are not able to visit us in-store, feel free to get the process started by booking a consultation.

Servicing

  • We offer repair and maintenance services exclusively for jewelry made by us or purchased from our store. Each piece must be inspected in person by one of our jewelers before we can confirm the service or provide pricing.